top of page

Terms & Conditions

These are the important bits.

​

By paying in full for an event, it will be assumed that the stallholder has fully understood our terms and conditions  and agrees to abide by them.  A copy of our terms and conditions will also be available as a pdf download when we send your invoice for payment.

​

Image by Florian Klauer

Trading Hours

Our fairs will be open to the public between 10.00 am – 4.00 pm.  Stallholders may arrive to set up their stalls from 8.30 am. We cannot guarantee admittance to the hall before this time, but we will do our best to allow you in as early as possible.  Please do not pack away before 4 pm as this looks unprofessional and is unfair on other stallholders making the most of last-minute sales.

Payment Identification

Please make sure that when you assign a name to your bank transfer it is identifiable to us.  If your bank account is in a name other than that of you or your company, please make this clear in the ‘Other Information’ section of the booking form.  Please make your bank transfer to the Account Name and Number given on your invoice, quoting the reference given.  Please also email us at the same time as making a payment.

Public Liability Insurance

Stallholders MUST hold their own Public Liability Insurance, proof of which must be emailed to us with the Application Form. We hold the right to refuse attendance if a stallholder does not have/has not provided Public Liability Insurance.  No refund will be made on the grounds of a stallholder not having Public Liability Insurance.

Licensing Certification Compliance

It is assumed upon booking, that all stallholders hold any necessary licenses and certificates relevant to their products. This includes such documentation as beauty product making licenses and food hygiene certificates. It is also expected that all products are in line with and comply with regulation and national guidance such as that issued for toys.  Nimble Thimble reserve the right to ask traders for this documentation or certification at any of the fairs run by them.  If a stallholder needing such documentation is unable to provide it when asked, Nimble Thimble reserve the right to ask them to leave the market immediately or withdraw the affected products from their stall. This is the solely the responsibility of the stallholder and no refund will be given under any circumstance.  Nimble Thimble cannot be held responsible for a lack of this documentation or certification.

​

Indemnity

In the event a Stallholder fails to provide or maintain adequate insurance and or appropriate product licences and certificates for their products the Stallholder agrees immediately upon written demand to indemnify Nimble Thimble against any claims or losses (direct or otherwise) arising from such failure.

Late Arrival

All stallholders MUST arrive at least 30 minutes before the start of the event, in all cases this will be 9.30am. Any stallholder who is delayed should call Nimble Thimble on the mobile number provided on their confirmation invoice to let us know of their delay. 15 minutes before trading commences Nimble Thimble reserve the right to reallocate the tables of any stallholder who has not arrived.  If the original stallholder should then turn up, having NOT informed Nimble Thimble of their delay, their right to a table at the fair will have been forfeited. Nimble Thimble will NOT refund the fees of any stallholder who has had their stall re-allocated due to lateness.

Removal of rubbish

Stallholders are responsible for the removal of any rubbish, boxes, or personal effects at the end of the market.

Electrical Equipment Compliance

All electrical equipment used by stallholders must be PAT tested if older than one year. Proof of PAT testing must be provided in advance.

Space Allocation

Positions are allocated in advance of each event.  You are booking a space measuring approximately 5’ by 7’ with a table approximately 6’ by 2’ to fit within it.  Any rails, signs, small tables/shelves etc that you bring MUST fit within the space along with the table and not interfere with other stallholders.  Stallholders must not use any adjacent surfaces i.e. windowsills, worktops, walls etc to display their products.  Stallholders will be shown to their allocated table/space on arrival which will also be clearly labelled.  Spaces are allocated considering many factors and this decision is final – no complaints or arguments on the day will be accepted.  Stallholders will be asked to leave the event immediately if the above points are not adhered to and no refund will be given.  Packaging under your table must not be visible to the public.  The presentation of each stand contributes to the overall look and professionalism of the event.  You will receive set up instructions prior to each fair.

Cancellation Rights

Stallholders have 7 working days from the date of their confirmation.  Cancellations must be made by email and will not be considered accepted until Nimble Thimble has sent an acknowledgement of cancellation.  Any bookings that are cancelled after this 7 day period will need to be re-sold before a refund is made and will be subject to an administration charge of £5.00 per fair booked.  'Last minute’ bookings that are cancelled are not subject to the 14-day cooling off period.

Cancellations by Nimble Thimble

In the unlikely event that Nimble Thimble must cancel a fair, all stallholder’s payments will be refunded in full. Markets will only be cancelled if the venue has become unusable or if the owners of the venue cancel the booking. These are unlikely situations and please be assured that Nimble Thimble will do their best to find an alternative venue if possible.

Quotas of different stalls

The number of stallholders offering similar goods will be limited.  Although competition provides a healthy shopping experience, swamping an event with similar goods does not. Quotas are set for each type of product by Nimble Thimble to be fair and consistent to all stallholders and potential customers.

Items for sale

All items for sale must be made by you.  We will not allow any 'bought in' items as this fair is handmade items only. Only articles declared on the application form or otherwise agreed prior to the event will be acceptable for sale on your stall. We reserve the right to ask you to remove any undeclared articles from should they breach prior agreement.  Please make sure that all goods are priced.  If you are unsure of any of the above, please contact us prior to booking.

Advertising

Nimble Thimble will endeavour to attract as many people as possible to its fairs by posting flyers and banners in the location on the day itself and leading up to the event.  We will advertise prior to the event in local publications, on social media, our own website and via leaflet dropping.  Stallholders may advertise the market themselves in any form they wish, and we encouraged them to do so. The more that we can advertise collaboratively the more successful the fair will be.

Footfall and issues beyond our control

We will make every effort to attract as many people to our fairs as we possibly can. We cannot be held responsible for adverse weather conditions, road works, sports events or any other variable which may affect the footfall.  We have booked the hall in good faith and every effort will be made to make sure that the fair will attract customers.  We will not issue a refund if you feel more people should have attended.

General Data Protection Regulation

Any contact details/information you provide on your application form is only accessible by Nimble Thimble’s administration team for the purpose of confirming bookings, event reminders, payment reminders etc, or on rare occasions, emails may be sent informing you of any cancellations/availability of spaces or new fair dates.  If you inform us in writing, we can let you know (within 28 days) what information we hold.  If you do not want to be contacted, please let us know in writing (this will be actioned within 28 days) but please be aware that you would then not receive any emails reminding you of your booking/any changes to your booking or payment reminders etc.

Treatment of Staff

Please note that any poor treatment or abuse of Nimble Thimble staff, venue staff or other stallholders, either verbally, psychologically, physically, by email or phone, will not be accepted.  Any bullying, in any form, will not be accepted. Nimble Thimble reserve the right to remove stallholders who do not comply with the above from both the event and future bookings.

If you have any questions about our terms and conditions just get in touch.

bottom of page